Description:

What do you say if someone displays offensive behavior to you or someone else? How do you speak up without putting someone else down or causing division and hard feelings? Conversely, do you ever feel that you’re walking on eggshells, unsure of what is culturally appropriate? Are you afraid of being “called out” for doing something you didn’t know was insensitive?

There is a way to turn conflict into harmony and never fear speaking up or making a mistake again. Sue O’Halloran will show you more productive ways to give constructive feedback and to react if someone tells you that you’ve misspoken. Her easy-to-follow, four-step process will build productive, respectful relationships that are fostered on trust. You can be a true ally; the person others count on to be authentic and inclusive.

 O’Halloran has appeared on PBS and ABC Nightline and has been interviewed by The New York Times, The Boston Globe and The Chicago Tribune. For the past 40 years, Sue has taught Diversity-Equity-Inclusion seminars and webinars around the country and internationally for corporations and nonprofits.